This Shipping and Delivery Policy outlines the terms related to delivery of products purchased from Laforial Flowers (Guldasta – Bookey).
1. Delivery Areas
- We provide delivery services in selected cities and serviceable locations.
- Delivery availability depends on location and product availability.
- Customers are requested to check delivery availability before placing an order.
2. Delivery Time
- Standard delivery is usually completed within the selected delivery slot.
- Same-day delivery may be available for eligible products if ordered before the cutoff time.
- Delivery time may vary due to traffic, weather conditions, festivals, or unforeseen circumstances.
3. Shipping Charges
- Delivery charges may vary depending on location, delivery slot, and product type.
- Any applicable delivery charges will be clearly shown during checkout.
4. Order Processing
- Orders are processed after successful payment confirmation.
- Once processed, orders may not be modified or canceled.
5. Delivery Attempts
- Customers must provide accurate delivery details including address and contact number.
- If the recipient is unavailable, our delivery team may:
- Attempt redelivery, or
- Leave the product with security/reception (if permitted), or
- Mark the delivery as completed.
6. Product Condition
- Flowers and perishable products are carefully packed for freshness.
- Slight variations in arrangement or packaging may occur due to availability.
7. Delayed or Failed Delivery
We are not responsible for delays caused by:
- Incorrect delivery address
- Recipient unavailability
- Natural disasters or external conditions beyond our control